Returns & Exchanges

Welcome to Skin Glow.

We deeply appreciate your trust in our brand and always strive to provide you with an exceptional shopping experience.

Because we understand that complete satisfaction is essential when investing in luxury silk essentials, we are committed to providing a transparent, flexible, and straightforward return and exchange policy.

How to Initiate a Return or Exchange

We’ve made our process quick and seamless. Simply follow these three steps:

1- Reach Out: 
Contact our dedicated care team via 
- WhatsApp at +972597790001
- Direct Message on Instagram 

2- Share Your Details: 
Please provide your 
- Full Name
- Order Number
- Brief description of the reason for your return or exchange.

3- Verify (If Defective):
If you are reaching out regarding a manufacturing defect or a shipping mistake, please attach a clear photo of the issue so we can expedite your request.